When You Have a Care Manager, You Have an Advocate

Mature woman comforting senior woman sitting on wheelchair at nursing home.

The word “advocates” is part of our company name for a very important reason. Aging brings with it a lot of changes and decisions, in everything from healthcare to ensuring one’s home is safe for aging in place. Wouldn’t it be nice to have a trusted advisor who can answer your questions, help find services or aid you need, and be there for you in an emergency? That’s what we do for our clients.

In many families, adult children with their own kids and careers are also looking after their parents’ well-being. Many seniors do not have a relative living nearby whom they can depend on for help and guidance. Whatever the situation, it’s a big relief for our clients and their families when they have one of our Aging Life Care Managers® on their team.

We act as advocates for our clients in a variety of ways, including:

  1. Proactively assisting people on the aging journey and also helping solo agers to ensure they have the support they need and their wishes are heard.
  2. Communicating with healthcare providers to ensure that the senior is receiving appropriate care. Our care managers are trained to recognize signs that a senior is having a health problem or may need additional care.
  3. Helping the senior and their family understand their rights and options, such as the right to refuse treatment or to be discharged from a hospital or nursing home.
  4. Being present in emergency situations, including hospital admissions.
  5. Monitoring the senior’s care to ensure that it is meeting their needs and addressing any issues that arise. We serve clients who are living in nursing facilities and senior living residences. If family lives far away, we are their eyes and ears to their parent’s wellbeing.
  6. Helping the senior and their family navigate the healthcare system and access the resources they need, such as Medicare or Medicaid.
  7. Advocating for the senior’s safety and well-being in situations where they may be at risk of abuse or neglect.
  8. Helping the senior and their family understand and navigate the legal and financial aspects of aging, such as creating a power of attorney or planning for long-term care.
  9. Helping the senior and their family communicate effectively with one another and any other relevant parties, such as healthcare providers, social workers, and attorneys.

Our care managers are credentialed in professions such as social work, physical therapy, occupational therapy, psychotherapy and nursing. Our mission is to help our clients age well and safely in their chosen home.

Learn more about our care management services. If you’d like to learn more about our Aging Life Care Managers, please contact us via phone or email.